Do you have an eye for detail, love well-organized processes, and lead your team with heart and passion? Then join our team and make sure our guests feel completely at home!

Your responsibilities

• You will assume overall responsibility for the housekeeping department, working closely with the on-site housekeeper

• You will lead and coordinate the housekeeping team and ensure smooth operations and high quality standards

• You will organize and supervise the cleaning and maintenance of guest rooms, public areas, and wellness facilities

• You ensure compliance with our hygiene, quality, and service standards

• You check the rooms and common areas to ensure they are clean, tidy, and complete

• You plan and coordinate daily workflows and staff assignments

• You coordinate and supervise external cleaning and laundry service providers

• You will be responsible for laundry, cleaning supplies, work materials, and the housekeeping inventory

• You'll handle orders and keep track of inventory levels

• You'll work closely with the front desk, the technical staff, and hotel management

• You will play an active role in the ongoing development of our housekeeping and quality standards

Your Profile

• You have several years of professional experience in housekeeping, ideally at an upscale hotel or in the wellness sector

• You have already gained some experience in a management or similar position

• You have a strong commitment to quality and hygiene

• You have a knack for organization and are known for your structured and independent approach to work

• You have a strong sense of responsibility and a keen eye for detail

• You inspire others with your respectful and motivating leadership style

• You are resilient, flexible, and enjoy working as part of a team

• You have a good command of German; knowledge of other languages is a plus

• You are comfortable using common Office applications and, ideally, already have experience with hotel software

Here's what we offer you

• A position of responsibility with plenty of creative freedom

• A supportive work environment at a modern wellness hotel

• A motivated and dedicated team

• A structured onboarding process and opportunities for personal development

• Employee benefits and attractive offers at our hotel

• Support for Your Professional Development

• Regular working hours and long-term career prospects

Join our team!

Do you love it when everything is perfectly coordinated, enjoy leading people, and share our passion for cleanliness, quality, and warm service?

Then we look forward to receiving your application!

Apply now for the position of Executive Housekeeper (m/f/d) and join us in creating a truly special, comfortable experience for our guests.

As part of the application process, your data will be stored and processed in accordance with the GDPR. We will, of course, treat your application with the utmost confidentiality.

We look forward to receiving your complete application materials, including your resume, transcripts, and salary expectations, preferably via email to:

bewerbung@saigerhoeh.de

We are currently seeking a full-time or part-time Head of Facilities Management & Building Services. 

Your responsibilities

• You will organize and coordinate building services and facility maintenance.

• You will be responsible for leadership and operational planning in the technical department.

• You oversee maintenance, inspection, and repair work.

• You will be responsible for maintaining our technical systems, particularly in the areas of heating, plumbing, ventilation, and pool systems.

• You will perform minor repairs and handyman tasks on your own.

• You will coordinate external contractors and service providers.

• You will oversee renovation and modernization projects.

• You will ensure that our entire hotel complex remains tidy, safe, and well-maintained.

Your Profile

• You have completed a trade or technical apprenticeship, ideally with relevant work experience.

• You have a good understanding of technology and are skilled with your hands.

• You have a knack for organization and stand out for your initiative and sense of responsibility.

• You work independently, are reliable, and are solution-oriented.

• You enjoy taking on responsibility and are eager to roll up your sleeves and get to work.

• You stand out thanks to your friendly demeanor and genuine team spirit.

Here's what we offer you

• A secure, permanent job

• A varied role with responsibility and the freedom to take initiative

• Competitive compensation and additional bonuses

• A regular 5-day workweek with two consecutive days off

• A close-knit team and quick decision-making processes

• Customized Professional Development Opportunities

• Attractive employee benefits at our restaurants, in the wellness area, and for hotel stays

• Assistance with finding housing, as well as staff housing, subject to availability

Join our team!

Do you have a knack for technology, stay on top of things even when faced with tricky challenges, and enjoy rolling up your sleeves and getting things done? Then join our team and help us make sure everything runs smoothly behind the scenes!

Ready for a new challenge?

Apply now for the position of Head of Facilities Management & Building Services (m/f/d) and join us in creating a truly special, comfortable experience for our guests.

As part of the application process, your data will be stored and processed in accordance with the GDPR. We will, of course, treat your application with the utmost confidentiality.

We look forward to receiving your complete application materials, including your resume, transcripts, and salary expectations, preferably via email to:

bewerbung@saigerhoeh.de

Are you a passionate host who stays on top of things even during hectic moments and motivates your team with heart and dedication? Then join our front desk team and help us create unforgettable guest experiences!

Your responsibilities

As a shift manager, you’ll serve as a key point of contact for our guests and employees. You’ll ensure that operations at the front desk run smoothly, support your team in their day-to-day tasks, and make sure our service standards are met at all times.

• You will be responsible for ensuring that your reception shift runs smoothly.

• During your shift, you will coordinate, support, and provide professional guidance to the staff.

• You will warmly welcome our guests and see them off in a professional manner.

• You will ensure an efficient check-in and check-out process, including billing and cash management.

• You'll keep track of daily workflows, set priorities, and assign tasks as they come up.

• You handle guest requests, complaints, and special concerns with a focus on service and find appropriate solutions.

• You will be responsible for receiving, processing, and verifying reservations, as well as maintaining guest records.

• You will handle guest correspondence professionally, both by phone and in writing.

• You'll work closely with the Housekeeping, Service, Kitchen, Wellness, and Technical departments to ensure our guests have an all-around enjoyable stay.

• You will monitor relevant information regarding check-ins and check-outs, room status, and special guest requests.

• You ensure a structured shift handoff and reliable internal communication.

• You will assist the reception manager with organizational tasks and actively contribute to the ongoing optimization of our workflows.

Your Profile

• You have completed vocational training in the hospitality industry or have a comparable qualification.

• You have professional experience in the front office and, ideally, have already taken on some leadership responsibilities or gained experience in a coordinating role.

• You have a very good command of German as well as a good to very good command of at least one other language.

• You are proficient in using common hotel software and reservation systems (PMS and IBE).

• You have a knack for organization and are known for your structured and independent approach to work.

• You act responsibly, enjoy making decisions, and keep a clear head even in hectic situations.

• You enjoy supporting and guiding your coworkers and being there for them as a reliable point of contact.

• You stand out thanks to your professional demeanor, strong communication skills, and a strong commitment to customer service.

• You handle guest complaints with confidence and find appropriate solutions even in challenging situations.

• You bring a team spirit, initiative, and a positive, solution-oriented attitude to the table.

• You are willing to work shifts, as well as on weekends and holidays.

Here's what we offer you

• A secure, permanent position at one of the most beautiful wellness hotels in the Black Forest

• A position of responsibility with the freedom to shape daily reception operations

• A family-like, respectful work environment and direct lines of communication

• A motivated team that supports each other

• Regular working hours in a shift system and a reliable schedule

• Attractive and performance-based compensation

• Attractive employee benefits and perks

• A personalized onboarding process, as well as opportunities for professional and personal growth

• Career Opportunities Within Our Company

Join our team!

Do you enjoy interacting with people, stay on top of things even during hectic times, and take pleasure in motivating your team? Then you've come to the right place!

Would you like to take on responsibility, play an active role in shaping day-to-day operations at the front desk, and work with your team to ensure our guests have a wonderful experience? Then we look forward to getting to know you!

Apply now and become part of the Hotel Saigerhöh —where warm hospitality meets the unique atmosphere of the Black Forest.

As part of the application process, your data will be stored and processed in accordance with the GDPR. We will, of course, treat your application with the utmost confidentiality.

We look forward to receiving your complete application materials, including your resume, transcripts, and salary expectations, preferably via email to:

bewerbung@saigerhoeh.de