1. General information

The protection of your personal data is very important to us. We process your personal data exclusively in accordance with the statutory provisions, in particular the General Data Protection Regulation (GDPR) and the Digital Services Data Protection Act (TDDDG).

This privacy policy informs you about the nature, scope, and purpose of the processing of personal data when you visit our website.

2. Responsible party

Schuy Hotelbetriebsgesellschaft mbH
Saiger Höhe 8–10
D-79853 Lenzkirch-Saig

Managing Directors:
Herbert Schuy, Claudia Schuy

Phone: +49 (0)7653 685-0
Email: info@saigerhoeh.de

3. Data Protection Officer / Data Protection Contact Person

Michael Vilgis
Schuy Hotelbetriebsgesellschaft mbH
Saiger Höhe 8–10
79853 Lenzkirch-Saig

Phone: +49 (0)7653 685-0
Email: direktion@saigerhoeh.de

4. Hosting & server log files

When you visit our website, the hosting provider automatically collects and stores information in so-called server log files. This information includes:

• IP address (abbreviated/anonymized)

• Date and time of the request

• page/file accessed

• referrer URL

• Browser type and version

• operating system

The processing is carried out to ensure the smooth operation of the website and to improve our services.
Legal basis: Art. 6 (1) (f) GDPR
The data will be deleted after 14 days at the latest.

5. Contacting us

If you contact us via form or email, the data you provide will be stored for the purpose of processing your inquiry and in case of follow-up questions.

• Storage period: maximum 6 months

• Legal basis: Art. 6(1)(b) GDPR

• No disclosure without consent

6. Cookies & consent management

Our website uses cookies. Cookies are small text files that are stored on your device.

Types of cookies

• Necessary cookies: technically required

• Optional cookies: Statistics, marketing (only with consent)

legal basis

• Necessary cookies: Art. 6 para. 1 lit. f GDPR

• Optional cookies: Art. 6 para. 1 lit. a GDPR in conjunction with § 25 para. 1 TDDDG

You can revoke or change your consent at any time via the cookie settings.

7. Web analytics – Google Analytics

Our website uses Google Analytics (GA4), a web analytics service.

• IP addresses are anonymized before storage.

• Processing will only take place with your consent.

• Storage period: 14 months

Legal basis: Art. 6(1)(a) GDPR

Data transfers to the US are carried out on the basis of the EU-US Data Privacy Framework or appropriate safeguards in accordance with Art. 46 GDPR.

8. Google Maps

We use Google Maps to display interactive maps.
When you visit a page with Google Maps, personal data may be transmitted to Google.

Legal basis: Art. 6 para. 1 lit. a GDPR
(integration only after consent)

9. Google Fonts

We use Google Fonts to ensure consistent font display.
The fonts are integrated locally on our server, so no connection to Google servers is established.

No data transfer to third parties

10. Google reCAPTCHA

To protect our forms, we use Google reCAPTCHA to prevent automated access.

This may include the processing of IP addresses, mouse movements, and dwell times.

Legal basis: Art. 6(1)(f) GDPR
(Legitimate interest in security)

11. Newsletter

When you subscribe to our newsletter, we will use your email address solely for the purpose of sending you the newsletter.

• double opt-in procedure

• You can unsubscribe at any time (unsubscribe link in the newsletter)

Legal basis: Art. 6 para. 1 lit. a GDPR
Your data will be deleted after you unsubscribe.

12. Guest Club (KunLeiSys)

For our guest club, we use the KunLeiSys software from GASTROpoint GmbH.

Processed data:

• Name

• contact information

• Club-related information

Legal basis: Art. 6 para. 1 lit. a GDPR (consent)

The data will be stored until you unsubscribe and then deleted, provided that there are no legal retention periods.

13. Your rights

You have the right at any time to:

• Information (Art. 15 GDPR)

• Rectification (Art. 16 GDPR)

• Deletion (Art. 17 GDPR)

• Restriction (Art. 18 GDPR)

• Data portability (Art. 20 GDPR)

• Objection (Art. 21 GDPR)

• Revocation of consent granted

14. Right of appeal

You have the right to lodge a complaint with a data protection supervisory authority.
The data protection supervisory authority of the federal state of Baden-Württemberg is responsible.

15. Timeliness

This privacy policy is current as of 2025.
We reserve the right to amend it in the event of legal or technical changes.